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What to do when all nodes are not available?After the node is unavailable, the first step is to figure out what caused it, and it is recommended to check the following points in order—-Pre-Discharge —-确保 本地网络正常，能够正常访问互联网。确保 系统纯净，而且没有开启多个代理软件导致冲突。确保 浏览器没有任何插件会导致冲突。确保 上一次使用完代理之后，正常断开连接，而不是直接关闭软件或关闭设备。—-First Row —-是否在近30天更新过订阅？（更新订阅=更新节点信息=重新订阅=重新获取节点信息），如果没有，请立刻更新。另外，请确保更新成功。 Is —- unavailable for a single node, or all of them? —-单个节点无法使用，这个有可能是因为该节点暂时处于维护状态，如果是全部节点无法使用，99.9%都不是 我们 的问题导致的，而是您本地的问题Has —- traffic run out? —-可以在用户中心的仪表盘页面查看，部分订阅方式提供流量剩余显示，更新一下订阅即可显示最新的剩余流量Is the —- account banned? —-如果严重违反使用协议，可能导致账号被临时/永久封禁，如果能正常访问用户中心则证明账号正常Final Rule Out: Change Networks and Test Devices—- changed can —-插件问题：更换其他浏览器测试客户端操作问题：新手90%问题出在这里，请认真核对本站教程是否设置正确客户端版本问题：老手常见问题，升级软件及内核或者干脆重新按照教程下载订阅问题：仔细看一遍教程选对订阅，客户端支持尽可能用trojan订阅网络问题：自行解决None of —- —-官网在线客服或者工单，详细说明测试结果并提供相关截图
The official website does not open or opens slowlyVisit the official website, do not need a proxy, the domestic network can be, before visiting close all proxy toolsAlternate addresses can also be accessed:https://cmy.networkhttps://cmy1.networkhttps://cmy2.networkhttps://www.cmynetwork.com
Node usage instructionsWhat does —- node multiplier mean? —-节点倍率指的是结算流量的倍率，在 订阅中心 页面和每个节点名称的最后都会有标注。Why are the nodes —- remaining traffic and expiration time not available? —-部分代理软件可以订阅到“剩余流量”和“过期时间”这两个节点剩余流量 和 过期时间 这两个节点仅是告知您账户信息，并不可以使用，请勿选择。—- How do I find the fastest nodes? How do I bulk speed test? —-所有软件的测速都是基于 icmp/tcp/或者 http connect 。测出来的速度和延迟并不准确，特别是clash内核的客户端，均使用tcp测速方式，延迟会很夸张。唯一能够测得节点速率的方法就是通过 https://speed.cloudflare.com 进行测试。Does the —- node support UDP? —-本站节点均支持UDP，为全锥形 NAT。
What to do if you don’t have enough traffic1. Within the Purchase Package page, purchase a traffic pack to increase your traffic.2. Package page to buy advanced packages (upgrade package), discounted residual value to make up the difference in price can be effective immediately, such as package price of 100 yuan, the residual value of the existing package + balance = 70 yuan, the system automatically calculates the complementary 30 yuan can be upgraded to complete.
How to get started quickly when using it for the first timeThe first time we recommend using the special version of the client, log in and select the node, and then connect to use, simple and rough.
About Multiple Sharing and Number of DevicesAt present, multiple sharing judgment has been upgraded, the dimension is not purely in the ip, even if you just 1 ip, hanging router, behind a bunch of people can not use, home users do not have to worry about, for enterprises and studios have strict judgment. You don’t have to worry about business trips or running both ways in the company’s home, the ip is not the only condition to judge, it is based on your use of the node model judgment, home to family members, the company to colleagues to use, sealing of the!The number of devices specified in the package may not be exceeded, e.g., if 3 devices are required and 4 devices are actually present, it will be ruled as multi-sharing.Judgment dimension has more than 20 parameters, the more users the more data, the more accurate the analysis model, according to the algorithm is constantly upgraded and evolvedMaybe today you share it with your friends all right, maybe the day after tomorrow it’s blocked, once blocked, without any possibility of unblocking, because the logic of our judgment is very rigorous and accurate.Of course the kind of person who has to say that they have several houses and you can live in them, please buy them separately for each of your houses or don’t come to us if they are closed.
Unusual use of Google and related productsIncluding, but not limited to: Youtube can not be played in the background, can not use youtube members of the core functions, the reason is that some users to enable the cell phone location by Google crawling after marking the address for China, the industry term “send in”.There is no particularly good solution to this problem, only switching nodes to try.
Always dropping and unstableFirst of all, first make sure that the number of devices in your account does not exceed the package limit, as well as that the account is not shared by more than one person.Then change the network and test with a different deviceChanged can: cross-testing, the probability of local network slowness caused by are not: describe the test process, the official website customer service or work orders feedback
Traffic usage anomaliesTraffic usage anomalies mostly occur in the route mounted on the proxy, when traffic usage anomalies first test their routing configuration is correct, many people use the continental whitelisting mode or global mode, then a lot of traffic will go to the proxy, in this case, please use the GFWlist mode.Check if your subscription is leakingAre proxy rules set up correctlyThe official website can only view the amount of traffic that has been used during the time period and cannot view the details of the usage.
Why can’t I run the bandwidth limit with the router proxy?First, make sure that the maximum bandwidth limit of your package is less than your local bandwidth, and confirm whether it is hard or soft routingCommon soft routers include the J1900, Raspberry Pi, R2S, Fusion N1, etc. Most soft routers can run at least 500mbps for scientific internet access.Most of the hard routers have limited cpu performance, and when you brush in the firmware of the soft router system; the scientific Internet speed is usually not higher than 50mbps.Finally, if you still can’t run it, use a regular proxy mode on the pc side such as clash to open a global access to the site speed test!
Google Play Store cannot be downloadedChange the network environment such as wireless network to data traffic, or set the proxy software to global mode.
Twitter can’t find usersTwitter opens the personal details page and finds that no one is checked, please replace it with the native node.
How to unlock native Nefarious self-produced dramas?You first need Pro Pro/Extreme Premium and above membership, then use the Netflix line to unlock it.